PRIVACY POLICY

TLV Management Agency Inc.
Effective Date: September 17, 2026
Last Updated: September 17, 2026

TLV Management Agency Inc. (“TLV Management Agency,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, request or purchase services, submit an application or form, or otherwise interact with TLV Management Agency Inc.

This Privacy Policy applies to our website, services, online forms, payment transactions, property-management and leasing activities, and other interactions with our Company.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect the following categories of information:

Personal and Contact Information

This may include:

Full name
Mailing address
Property address
Email address
Telephone number
Billing address
Other information you voluntarily provide to us

Property Management and Leasing Information

When reasonably necessary to provide property-management, leasing, tenant-placement, administrative, or related services, we may collect information concerning:

Property owners
Properties
Prospective tenants or residents
Current tenants or residents
Rental applications
Leasing information
Rental history
Employment or income information
References
Identification information
Information necessary to administer or perform contracted services

We only seek information reasonably necessary for legitimate business, contractual, legal, security, or administrative purposes.

Payment and Transaction Information

When you purchase services or make payments to TLV Management Agency Inc., payments may be processed by Stripe or another authorized third-party payment processor.

Depending on the payment method and transaction, the payment processor may collect information such as:

Name
Billing address
Payment card information
Bank-account or payment-method information
Transaction amount
Transaction date
Payment authorization information
Device, browser, or fraud-prevention information

When payment information is entered directly into Stripe’s payment environment, Stripe processes that payment information according to its own terms and privacy practices.

TLV Management Agency Inc. may receive transaction records, payment status, billing information, limited payment-method details, and other information necessary to administer the transaction, maintain business records, respond to billing questions, prevent fraud, or comply with legal obligations.

We do not claim to independently store complete payment-card information when that information is submitted directly to and maintained by our payment processor.

2. STRIPE PAYMENT PROCESSING

TLV Management Agency Inc. uses Stripe for certain payment-processing services.

When you make a payment through Stripe, personal and transaction information may be transmitted directly to Stripe. Stripe may process information for purposes including:

Processing and authenticating payments
Completing transactions
Preventing fraudulent or unauthorized transactions
Detecting security threats
Managing payment disputes and chargebacks
Complying with financial, regulatory, card-network, and legal requirements
Providing and improving its payment services

Stripe’s collection and processing of personal information is governed by Stripe’s own applicable agreements and privacy practices.

You may review Stripe’s Privacy Policy and Privacy Center for additional information regarding Stripe’s handling of personal information.

3. HOW WE USE INFORMATION

We may use personal information for legitimate business purposes, including to:

Provide and administer our services
Process service requests
Communicate with customers and clients
Manage property-management and leasing activities
Process and document payments
Send invoices, receipts, confirmations, and service communications
Maintain customer and business records
Respond to questions, requests, or complaints
Investigate billing errors
Prevent fraud and unauthorized transactions
Respond to payment disputes and chargebacks
Improve our website and services
Maintain the security and integrity of our systems
Enforce agreements and Company policies
Comply with applicable laws, regulations, legal processes, and contractual obligations

We may also use information for other purposes disclosed to you at the time of collection or with your consent when required.

4. HOW WE MAY DISCLOSE INFORMATION

We do not disclose personal information indiscriminately.

We may disclose information when reasonably necessary to:

Service Providers

We may use third-party service providers to help operate our business, including:

Stripe and other payment processors
Website hosting providers
Information-technology providers
Email and communications providers
Accounting or bookkeeping providers
Property-management service providers
Screening or verification providers, when applicable
Professional advisers

These providers may receive information only as reasonably necessary to perform services for us, subject to their contractual and legal obligations.

Payment Processing, Fraud Prevention, and Disputes

We may disclose transaction-related information to Stripe, banks, payment networks, card issuers, financial institutions, fraud-prevention providers, and other appropriate parties when reasonably necessary to process transactions, investigate suspected fraud, respond to billing disputes, or address chargebacks.

Legal Requirements

We may disclose information when we reasonably believe disclosure is required or permitted to:

Comply with applicable law
Respond to subpoenas, court orders, or lawful government requests
Protect our legal rights
Enforce agreements
Investigate suspected fraud or unlawful conduct
Protect the safety, rights, or property of TLV Management Agency Inc., our customers, or others

Business Transactions

If TLV Management Agency Inc. is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be disclosed as reasonably necessary in connection with that transaction and subject to applicable law.

5. PAYMENT SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

Payments made through Stripe may be transmitted directly through Stripe’s payment infrastructure.

Our website uses HTTPS or other security technologies where appropriate. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should not send complete payment-card numbers, passwords, Social Security numbers, or other highly sensitive information through ordinary email unless specifically instructed to use an appropriate secure method.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website and third-party service providers may use cookies and similar technologies to:

Operate website functionality
Remember user preferences
Understand website usage
Maintain security
Prevent fraud
Analyze website performance
Support payment functionality
Improve services

Third-party services, including Stripe, may use cookies or similar technologies in connection with payment processing, security, authentication, and fraud prevention.

For additional information, please review our Cookie Policy available on our website.

7. DATA RETENTION

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.

Retention periods may depend on factors including:

The nature of the information
The services provided
Contractual obligations
Property-management or leasing requirements
Accounting and tax requirements
Payment-processing records
Fraud prevention
Dispute or chargeback records
Applicable statutes of limitation
Legal or regulatory obligations

Third-party providers, including Stripe, maintain their own data-retention practices.

8. YOUR PRIVACY RIGHTS

Depending on your state or country of residence and applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Obtain information regarding certain disclosures
Request portability of certain information
Opt out of certain uses or disclosures where applicable
Withdraw consent where processing is based on consent
Appeal certain decisions concerning privacy requests where applicable
Exercise applicable privacy rights without unlawful discrimination

These rights are subject to applicable exceptions and legal requirements.

We may need to verify your identity before processing certain privacy requests.

9. CALIFORNIA PRIVACY NOTICE

California residents may have additional privacy rights under applicable California law.

Depending on whether a particular California privacy law applies to TLV Management Agency Inc. and the information involved, California residents may have rights concerning access, correction, deletion, disclosure, portability, and certain uses or disclosures of personal information.

Where applicable, requests may be submitted using the contact information provided below.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Nothing in this Privacy Policy is intended to provide fewer rights than those required by applicable law.

10. SENSITIVE PERSONAL INFORMATION

Certain services may require information considered sensitive under applicable law.

When we collect sensitive personal information, we seek to use and disclose it only for legitimate purposes reasonably necessary to provide requested services, maintain security, prevent fraud, comply with legal obligations, or as otherwise permitted by applicable law.

We do not require sensitive information that is unnecessary for the service being provided.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites or services operated by third parties.

TLV Management Agency Inc. does not control the privacy practices of independent third parties. Their collection and processing of information is governed by their respective privacy policies and terms.

We encourage users to review those policies before providing personal information.

12. CHILDREN’S PRIVACY

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that information was collected from a child in violation of applicable law, we will take reasonable steps to address the information appropriately.

13. EMAIL AND BUSINESS COMMUNICATIONS

If you provide your email address or telephone number, we may use that information to communicate with you regarding:

Requested services
Appointments
Property-management matters
Leasing matters
Payments
Billing
Account or transaction information
Customer-service inquiries
Important Company notices

Where required by law, marketing communications will provide an appropriate method for opting out.

Transactional or service-related communications may continue when reasonably necessary to administer an existing relationship or transaction.

14. FRAUD PREVENTION AND PAYMENT DISPUTES

To protect our customers and our Company, we may use and disclose information reasonably necessary to identify, investigate, prevent, or respond to suspected fraud, unauthorized transactions, billing disputes, or chargebacks.

This may include providing relevant records to Stripe, financial institutions, payment networks, card issuers, or other parties involved in investigating or resolving a transaction.

Such records may include invoices, transaction records, service agreements, communications, payment authorizations, and documentation concerning services provided.

Nothing in this Privacy Policy limits any legitimate rights available to consumers under applicable law or payment-network rules.

15. DO NOT SELL OR SHARE DISCLOSURE

TLV Management Agency Inc. does not sell personal information for money.

If our practices in the future constitute a “sale,” “sharing,” or targeted-advertising activity under an applicable privacy law, we will provide notices and opt-out mechanisms as required by that law.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, payment-processing arrangements, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this policy.

Material changes may be communicated through our website or by other appropriate means when required by law.

17. CONTACT US

Questions regarding this Privacy Policy, our privacy practices, or a request concerning your personal information may be directed to:

TLV Management Agency Inc.
211 W 19th St, Suite #103
Cheyenne, WY 82001

Email: info@tlvmanagement.agency
Phone: 800-298-9802
Website: tlvmanagement.agency

For payment-related privacy information concerning Stripe’s independent processing of personal information, customers may also review Stripe’s Privacy Policy and Privacy Center.

18. ADDITIONAL NOTICE

This Privacy Policy should be read together with TLV Management Agency Inc.’s Terms and Conditions, Cookie Policy, Payment & No Refund Policy, Billing Dispute & Chargeback Policy, and any applicable service agreement.

If there is a conflict between this Privacy Policy and rights that cannot legally be waived under applicable law, applicable law will control.